App Ops Desk · Issue #34
First 48 hours after release
Ready for Sale is the starting gun, not the finish line. The next 48 hours decide whether you sleep or open a hotfix train.
One action this week: Before you submit, write a 48-hour watchlist: metrics, support inbox checks, and the exact condition that triggers halt/hotfix.
Watchlist template
- Crash-free sessions vs last version
- Sign-in / purchase / sync success rates
- Support themes (count + severity)
- Store review spikes (rating + keywords)
- Phased release % and halt rule
- Your personal on-call windows
Failure modes
- Shipping Friday and going offline
- No baseline metrics to compare
- Hotfix thrash without last-known-good pointer
Log line
Release ____ live at ____ 48h checks: t+2h t+12h t+24h t+48h Halt if: Hotfix owner:
Bottom line
Ship is a process with a watch window. Write the window before Connect does.
Resources hub → Full library and jump-by-symptom links. Join the free list Product updates only. Founding checkout is separate and not live yet.